1. Introduction
Welcome to Delta Edge ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services.
By using Delta Edge, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Quick summary: We collect minimal data to improve your experience, never sell your data, and give you full control over your information.
2. Information We Collect
We collect several types of information to provide and improve our services:
2.1 Personal Data
- Account Information: When you create an account, we collect your name, email address, and password.
- Profile Information: You may optionally provide additional profile information such as company name, job title, and profile photo.
- Payment Information: When you make a purchase, our payment processor collects your billing address and payment method details. We do not store complete credit card numbers.
- Communication: When you contact us, we collect your name, email address, and the content of your message.
2.2 Usage Data
- Log Data: We collect information that your browser sends when you visit our website, including your IP address, browser type, pages visited, and time spent.
- Device Information: We collect information about your device, including operating system, device type, and screen resolution.
- Product Usage: We collect anonymized data about how you use our products to improve features and user experience.
We Collect
- ✓ Name & Email
- ✓ Account settings
- ✓ Usage statistics
- ✓ Device information
- ✓ Cookies
We Don't Collect
- ✗ Sensitive data (SSN, etc.)
- ✗ Biometric data
- ✗ Precise location
- ✗ Personal messages
- ✗ Financial information (except for billing)
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To create and manage your account, process payments, and provide the services you requested.
Improvement
To analyze usage patterns and improve our products, features, and user experience.
Communication
To send service updates, marketing communications (with your consent), and respond to inquiries.
Security
To detect and prevent fraud, abuse, and unauthorized access to our services.
Legal Compliance
To comply with legal obligations and enforce our terms of service.
5. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our services (e.g., payment processing, hosting, email delivery).
- Legal Requirements: We may disclose information if required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.
- With Your Consent: We may share information with third parties when you explicitly give us permission.
6. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Encryption
All data is encrypted in transit using TLS/SSL and at rest using AES-256 encryption.
Access Control
Strict access controls ensure only authorized personnel can access user data.
Compliance
We maintain SOC2 Type II compliance and undergo regular security audits.
Backup
Regular encrypted backups with secure storage to prevent data loss.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods to comply with legal obligations or resolve disputes.
- Active Accounts: Data is retained while your account is active.
- Inactive Accounts: After account deletion, we retain minimal data for up to 30 days for recovery purposes.
- Legal Requirements: Some data may be retained for up to 7 years to comply with tax and financial regulations.
- Anonymized Data: Aggregated and anonymized data may be retained indefinitely for analytical purposes.
8. Your Rights
You have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you.
Right to Rectification
Request corrections to inaccurate or incomplete information.
Right to Erasure
Request deletion of your personal information ("right to be forgotten").
Right to Restrict
Request restriction of processing your personal information.
Right to Portability
Request transfer of your data to another service provider.
Right to Object
Object to processing of your personal information for marketing purposes.
To exercise any of these rights, please contact us at privacy@deltaedge.pro. We will respond to your request within 30 days.
9. Third-Party Services
We use third-party services to enhance our offerings. These services have their own privacy policies and data handling practices.
Stripe
Payment processing - Privacy Policy
Google Analytics
Analytics - Privacy Policy
SendGrid
Email delivery - Privacy Policy
AWS
Cloud hosting - Privacy Policy
10. Children's Privacy
Delta Edge is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Note: If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.
11. International Transfers
Delta Edge is based in the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to and processed in the US, where data protection laws may differ from those in your country.
We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and EU-US Privacy Shield compliance (where applicable).
12. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date at the top.
We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Version History: View our policy change log to see all updates and revisions.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Team: